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Any questions? Just write us a message!
Do you have any questions? Ask us conveniently using the contact form or e-mail us to [email protected]!
*We usually respond to your enquiry within 24 hours! Please note that there may be longer processing times at peak times. Please contact us only once. If you contact us more than once, your waiting time will be longer as enquiries are processed chronologically.
Due to the currently very high order volume and increased activity in our stores, we are unfortunately unable to answer every call personally. We therefore kindly ask you to submit your request via our website by creating a support ticket. Our back office team as well as the respective stores are working hard to process all inquiries one by one. Thank you very much for your understanding!
Would you prefer to call?
You can also reach us by phone!
Telephone support hours: Mo-Fr 10:00-12:30 & 13:30-17:00
